Get in Touch

We’re always happy to help — just a quick note about how we work.

Main contact (admin & enquiries)

For all general enquiries, bookings, changes and admin, please contact Alex, who runs our back office.

Email: alex@whitbywellbeing.com

Admin phone (main number): o7534 363 958

This is the best and fastest way to reach us for anything admin-related.

Office & admin hours

Admin hours are Monday to Thursday, 10am–5pm.

Event days & response times

During autumn and winter, we are out delivering events from Friday to Monday.

During spring and summer, we are out running saunas every day.

On event days we’re often on the coast with limited signal and are not able to process admin or booking changes. 

If you contact us during these times, we’ll respond as soon as we’re back in the office.

Cancellations & booking changes

If you need to cancel or alter a booking, please use the form below. This is the quickest way for us to help.

ALTERATION AND CANCELLATION FORM

Our full cancellation policy can be viewed here 

Sauna location details

If you’re looking for your sauna location, all event details are sent in your welcome email.Please check your inbox and junk/spam folder.

Emergency contact (event days only)

Danny runs the events on the ground.

For genuine, time-sensitive issues on the day of your session only, you can contact: Danny: o78o7 070 339

Please note:  Signal is often patchy at the beach or in the woods: this number is for emergencies only and cannot help with bookings, changes, or admin queries.